Refund Policy

Here at I Love Popcorn, we want more than anything for you to love your popcorn treats and your experience with us! If you are not satisfied, please call us at 954-941-5173 or email us at We will try our very best to make you happy.

Like opinions, tastes differ. We are very sorry if you were expecting a less-sweet treat or a treat that was more crunchy. We do not send replacement cakes or issue refunds in these cases.

We want you, our customers, to tell your friends, family and co-workers about how much you love Popilicious. If you should feel otherwise, please tell us so that we can take care of you. Our office is open Monday-Friday from 9-4:30 EASTERN. Please call us at 954-941-5173.

Refunds are not given for:

  • Wrong address provided at checkout
  • Late shipments due to external events
  • Late shipments due to unspecified delivery dates
  • Late shipments due to wrong shipping selection
  • Problems not related to or caused by Popilicious
  • Not following handling, storage, and thawing instructions
  • A cake sent to someone who is out-of-town
  • Arrival time on day of delivery